Frequently Asked Questions about Food/6000^®
 

Is the Food/6000 database ODBC (Open Data Base Compliant)?

Yes, you can access the database using any ODBC query tool such as Microsoft Access or Crystal Reports.

What operating systems does Food/6000 run under?

UNIXâ or Windows NTâ . Under UNIX our preferred operating system is IBM AIX on the RISC System/6000â . However the software can run under a wide variety of UNIX operating systems.

How long has SEI been in the software business?

We have been writing software under the same ownership and management since 1979.

How many employees do you have?

We have 13 employees.

Do you have a sales representative near me?

Don Tyler, our Vice President of Sales manages all sales, from our Louisiana office. Our software is not sold through dealers.

How many clients do you have using the software?

We have about 55 clients scattered coast-to-coast.

Do you provide round-the-clock software support?

Yes, 7 days a week. Our policy is that we will respond to your trouble call within 15 minutes. Your software maintenance contract provides 24-hour telephone support for a fixed monthly fee.

What is the programming language for Food/6000?

Food/6000 is written in Universal Business Languageâ (UBL) by Transoft, Ltd. UBL is a version of Business Basic. For more information, follow the Transoft link on our web site.

What database does Food/6000 use?

Universal Business Language uses an ISAM style database. It is not relational, but it is ODBC compliant.

Does Food/6000 utilize modules written by others?

We wrote all of our application modules. Our FAX features utilize a 3rd party FAX engine, our bar code label design utilizes a 3rd party WYSIWYG design package and our report writer is provided by Transoft, Ltd., the author of our programming language.

Do you have a demo disk available?

No, we do not offer a demo disk. However we do offer guided tours of the software. All you need is a PC with Windows 95 or above, a modem line and a voice line. Please contact us to arrange a guided tour.

Do you have barcoding and scanning capabilities in Food/6000?

Yes, we have RF (radio frequency) and non-RF applications for receiving, shipping, production, physical inventories and other specialized barcode applications.

Do you provide custom modifications to Food/6000?

Yes, we do provide custom modifications. In most instances, your custom modifications will not prevent you from receiving updates to Food/6000 in the future.

Is source code available for Food/6000?

Yes, source code and technical documentation is provided with each software license. There are no additional charges for source code.

How often do you release new versions of Food/6000?

New versions are released about once a year. The new versions are provided to you free of charge as long as you maintain your software support contract. There may be a charge to convert your existing database to run against the new version of Food/6000.